Shipping Area
We only offer service to the continental United States and do not accept international orders.
Orders
Our order processing time is 1-2 business days. Our cut-off time for orders is 5:00 PM (CST) Monday through Friday. Orders placed after 5:00 PM (CST) on Friday will be processed and shipped Monday. (Extended for holidays).
Delivery Time
Packages take 4-15 business days to ship, so delivery time is usually 5-17 business days, depending on the shipping method and delivery location. Customers can check the package through online customer service; we will track the status of the customer's order in real-time.
Note: Please check whether the receiving information is correct before payment. It must be kept the same after delivery.
Shipping and Fees
We offer USPS to ship your items, and the shipping time is usually 4-15 business days.
USPS Package can ship at the following postage rates: $4.99 for shipping under $59.99 and free shipping on orders over $59.99 (inclusive).
Sales Tax
Merchants are responsible for all taxes.
Shipping Delays
If the shipping time is too long (more than 45 business days) or if you do not receive your package, please contact us within 15 business days, and we will reship the order and reimburse you with a $5 coupon or provide you with a refund.
Order Processing Time
If an order takes too long to process (more than 10 business days), please contact us within 15 business days, and we will reship the order and reimburse you with a $5 coupon or provide you with a refund.
Lost Packages
Sorry, we are not responsible for packages lost in transit. You can contact us with your order number, and we will help you find a logistics company to claim.
If you have any questions about our policies, you can contact our customer service at any time for consultation. The contact information is +(1)(409) 223-4712, or you can leave a message through the "Contact Us" form, and we will reply within 24 hours reply to you.
